The service we have received from Chiswell Pools has to date been excellent. After starting a journey with an old pool and unfortunately several dubious contractors, they are a breath of fresh air to deal with. Particular credit goes to the work that Jon has carried out. He has been so helpful in explaining everything and nothing has been too much trouble. He is clearly very good at what he does and his attitude and customer approach has been great. Thank you.
4 weeks ago
We have nothing but praise for the company, and in particular Glynn. There was no hard sale, and an excellent customer service. All our concerns were answered, and constructive advice provided. This service was maintained after the purchase, and the aftercare has been exceptional. I would have no hesitation in recommending Chiswell Leisure
John & Ann
1 month ago
We looked at numerous companies when researching the purchase of our hot tub but found the staff at Chiswell to be extremely knowledgeable which made us feel reassured that we were making the correct purchase. The overall experience was seamless with support provided by Glyn throughout from delivery, set up and after care support. We would highly recommend Chiswell pools.
Martin & Michele
1 month ago
Very pleased with the customer service from start to finish. Glynn took time to explain our options for a Hot Tub and which best would suit our needs. Carried out a prompt site survey and the hottub was with us two days later. A personal caring service throughout. Strongly recommend this firm to others.
2 months ago
From the researching/buying/delivery/installation I could not fault the Chiswell Pools team. Glynn especially has been helpful, knowledgable and very responsive to any questions. We are so happy with our Sundance hot tub and looking forward to many hours relaxing if the first few days are anything to go by!!! Would strongly recommend Chiswell!!
3 months ago
Excellent service from the moment I stepped into the showroom. Friendly, welcoming and really looked after throughout the whole process. Still get follow up texts/calls to check all is ok with levels and advice is always on hand for the newbie. Thank you Glynn first class.
4 months ago
Our experience with Glynn Pope at Chiswell Leisure has been exceptional. Right from the start he kept in contact with us, but was never pushy on the sale. He was then able to get us the best deal possible and after the sale couldn’t have been more helpful. He is contactable at any time for all our little questions and has made us feel we always have his support if we face any problems going forward. Very impressive service Thank you Glynn
5 months ago
Loving our new hot tub from Chiswell Leisure. The guys did a great job getting it into a difficult location and left our garden clean & tidy after the install. Thanks for a good job, well done!!
9 months ago
We visited quite a few showrooms whilst looking at Hot Tubs and can say that the staff at Chiswell Leisure are mile ahead of the others. They took the time to go through the different brands/models with us and Glynn came out to do a site survey before we ordered our tub to make sure we could have the tub where we wanted it. No hard sell at all. Once we had ordered our Tub, Glynn kept us informed of progress, recommended an electrician and sorted out the crane ops. Once the tub had been craned in, Glynn and Hamish fitted the cover. When the tub was full and the electricity hooked up, Glynn took me through testing the water and adding the chemicals. We cannot fault the service we have had (and are still getting) from Chiswell Leisure.
9 months ago
From our first visit to the showroom and our meeting with Ian we knew we had come to the right place. On our third visit we purchased a Swimspa and Glynn made a site visit to advise with the preparation. On the day of delivery, (it had to be craned over the house) Ian and Glynn were both on site and Glynn has since been back twice to help set it up and give advice and is always available if we have any queries. We would strongly recommend Chiswell Leisure.
Tony & Amanda
1 year ago