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Testimonials

See what our clients say

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Swimming Pool Engineers Required Due To Expansion!

To enquire call us on 01923 599 187 or fill in our contact form.

Wide Range of Luxury Swimming Pools, Hot Tubs & Endless Pools at Affordable Prices

Testimonials

  • Most excellent in every way: initial information/advice, delivery and after service. Cannot fault and thoroughly recommend. Very very pleased with the hot tub too!!!

    Maddie

    1 month ago
  • We just took delivery of our new hot tub yesterday, very impressed with the product and the fantastic service and professionalism from Glynn. Would 100% recommend the company to others

    John

    1 month ago
  • We ordered an Optima Sundance Spa after several discussions with Glynn. Glynn was extremely knowledgable on his products and his customer service was second to none. From order to install the whole process was handled impeccably. We had to crane lift our tub over the house as the side entrance was not large enough and Glynn organised this with his team and he reassured us that it wouldn't be a problem - I can say that he was absolutely right and we are impressed! He always responds whenever we have query instantly. We are so happy with our tub and the service we received that I would not hesitate to recommend him to our friends.

    Sanj

    1 month ago
  • I just want to say what superb customer service I have received from Glynn over the last few months since ordering my hot tub pictured above . I decided to stay local after Glynn at Chiswell Spa came highly recommended from a friend . From the minute I first spoke to him about which spa to get he was very knowledgeable straight honest talking with no sales bullshit , which I liked , I knew very early on I was gonna buy a spa from him , then since placing my order I have had nothing but exemplary service from Glynn . I caused him untold problems with my delivery dates which I kept changing . Nothing was ever too much trouble . Even after Fridays delivery I’ve been pestering him re chemicals advice etc . He has responded within minutes every time . Ladies and Gents I’m not normally one who writes feedback but on this occasion I felt it necessary due to Glynn’s friendly professional gold star service . If you are contemplating buying a spa . I strongly recommend Glynn at Chiswell Leisure .

    Sid

    3 months ago
  • Bought a hot tub having discussed options with Glynn, simple purchase, Glynn delivered & set up cover & then returned a couple of days later to check set up & run through chemical set up. For a big purchase, it is worth staying local & getting the personal service as we know that if anything does happen, then we know Glynn & team will help.

    David

    4 months ago
  • Excellent company. Was asked what type of experience I was looking for and was then referred to Glynn who specialises in Swim Spas. He recommended a particular model according to my requirements and budget. Although the spa took a while to come during the Covid lockdown, Glynn arranged for collection as soon as it arrived in UK and had it delivered and set up the next morning. He came over the following day (Saturday am) to go through how to work it and what chemicals to use. Would highly recommend.

    Jane - Hertfordshire

    4 months ago
  • Just had our hot tub delivered and installed by Glyn at Chiswell Leisure. Great service provided in a difficult time. Glyn has been extremely professional and very helpful. Would have no hesitation in recommending their services. We love the spa the only down side is we cant get the kids out of it!

    James Thrussell

    4 months ago
  • A really friendly and efficient service. Nothing was too much trouble. From quote to purchase & though to delivery, all was done in as easy a manner for us as possible. Glynn was always available to talk and make sure we knew what we needed to do. When the hot tub was delivered he talked us through maintenance schedules and gave us the chemicals and test kit to use. An easy purchase from a lovely group of people

    Anonymous

    5 months ago
  • We bought a new boiler from Chiswell last year and have been delighted with its performance. They are a great company and even in the challenging times of the heatwaves during Covid responded to emails and queries with speed. Ian continued to answer his mobile and provide valuable advice, once supported by a video call ('Home schooling' for pool owners? ) when we were unsure of valves and pipe work. We imagine the temptation to accidentally drop his mobile in a pool at times was huge! A huge thank you Chiswell.

    Louise Francis

    5 months ago
  • The response to our request for a quote from Glynn Pope of Chiswell Leisure Ltd was immediate. Comparison with four other quotes from last year, and this, convinced us that the Wellis Malaga was a great product of good value, at a reasonable price. Issues about providing the 32 amp electrical supply and access our raised patio above our garage were efficiently resolved. Graham Mellish of Harvey Mellish Electrical Services Ltd arrived the next day to thoroughly review options for taking a cable from one side of the house to the other. His detailed quote arrived, showing that the tricky job could be done at a sensible price. Graham returned the day before spar delivery to run the installation and returned immediately the spar was delivered for the final hook up. Very efficient, tidy and obviously competent electrical work was completed with certification. The crane lift from Earp Lifting was as quoted by Chiswell, including insurance. On “Spar Day” Jody Erp and crew arrived first and positioned the crane up our gravel drive by the garage, with hardly a spin! The lift went smoothly. After unpacking and placement, Glynn did all the set up alone, in no time. That was midday and first use was in the evening at 23 degrees. Next morning, 38 degrees cooking Lobster at 8am! Glynn gave time to instruction, including a short return the next day to check on the Blue Tooth! We have had fantastic, efficient and friendly service from all involved – Glynn, Graham and Jody. Thank you.

    Peter

    5 months ago

COVID-19

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COVID-19 update

We are operating with limited staff during lockdown, but are available for telephone orders for collection Monday to Saturday 10-2pm. We ask that you phone us when you arrive to pick up and remain in your car until we have put your order outside. Thank you.